GETTING STARTED WITH YOUR PATIENT PORTAL
Meet the Peraza Dermatology Group Patient Portal, an online tool to help you better manage your healthcare. Through the portal, you can conveniently:
- Securely communicate with your physicians online.
- Request refills.
- View your lab and pathology results.
- Review your office visit notes.
- Update personal, medical, and insurance information.
To set-up your account, follow these simple steps:
- Email PDG and request that we send you a secure link to set-up your username and password.
- Allow us 24 hours to send you the secure link. When you receive it, follow the instructions to reset to your personalized credentials.
- Revisit this post for simple “how to” instructions on the use of all the tools of the portal.
Once you have accessed your account, follow the simple instructions below to manage all of your personal dermatology health information in one secure location, and access it 24 hours a day, seven days a week!
Shortcut to individual steps by clicking on the links:
You can reach the portal login screen directly from our website (via links in the top bar of every page, the footer of every page, or on the Contact page), by clicking here or by typing in peraza.ema.md (DO NOT type www or https in front of the URL).
Note: This should work in any recent major browser on a computer or tablet device. However, some browsers, such as the latest version of Firefox, may require you to view patient notes and test results in a separate application such as Adobe Acrobat Reader. If your browser requires you to download the file but you do not have a viewer installed, you can download the Adobe reader from www.adobe.com.
You can review, and in some instances, update your patient information through the portal. To review your current information in the patient portal, click on the “Patient Info” tab within the purple bar. Then, below the purple bar and on the left side of your screen, you will see the various categories within Patient Information, including Insurance and Pharmacy, Medications, Past Medical History, etc.
Listed here are important areas to know and instructions for actions you can take in the “Patient Info” area:
Patients can view all of their contact information, but cannot make any changes.
Patients can view their Insurance information but cannot make any changes. They can however, add or change their preferred pharmacy. There are two ways to do this:
Patients can add or delete medications they are currently taking.
To add a medication, begin typing the medication in the Drug Name field. Select the medication when it populates below. Then, to the right, choose the appropriate dose or click to add the prescription with an unspecified dispensable.
Patients can add or delete their current allergies.
To add an allergy, begin typing the allergy in the Allergy field. Select the appropriate allergy when it populates below.
If there are no allergies, select Mark No Known Allergies.
Patients can add or delete their medical and surgical histories.
To add a condition, select the checkbox next to that condition and provide details where possible.
Patients can add or delete their skin disease history.
Patients can add or delete items in their social history.
Fill in the appropriate information.
Patients can add or delete items in their family history.
To delete a condition, select Delete to the right of the condition.
View a visit note by clicking on the “Visit Info” tab within the purple bar.
Send your provider a secure email through the patient portal by following these easy steps:
- Click on the “Contact Us” tab within the purple bar.
- Click on the “New Message” icon.
- In the “To” field, select your provider from the drop-down bar.
- Enter a subject header and type your question into the Message box.
- Scroll to the bottom and hit “Send.”
- Please allow our office up to 72 hours to respond.
Please note that we kindly ask you to limit your communications to our providers regarding specific dermatological issues only. Appointment and billing questions should be directed to our office staff by calling us at 603.542.6455.
If you require immediate assistance please call our office at 603.542.6455 Monday through Friday between the hours of 8am – 5pm or if this is a medical emergency and you require immediate assistance outside of our business hours, please call 911.
ADDITIONAL QUESTIONS ABOUT THE PATIENT PORTAL
If you have any questions regarding access to the patient portal after reading this guide, please call our office at 603.542.6455 x 706 and ask to speak with Mark, our IT Director.